"Very many thanks for your help and assistance. Brilliant service. It is when a crisis hits that I am very fortunate indeed to have you to call upon and help. Please make sure you pass on my compliments to your team. I would be at a total loss without the help you have given me today."

 

 

 

"I just wanted to say a big thank you for all your help and hard work during the past week. I know what a nightmare it has been for all of us and I can't thank you enough for the extra time and effort you and the team have put in to sort our guys out. I think most of our people are now sorted or rescheduled onto new flights, which is fantastic considering the circumstances and the continuing disruptions."

 

 

 

"The last week or so has probably been one of the worst weeks for travel agents across the country, yourselves included, so I just wanted to give my sincere thanks to the Gray Dawes team who have been an immense help to me during what can only be described as a week from hell!

 

The travel consultants have been very accommodating and helpful and remained completely professional despite all the problems they faced and it was reassuring to know that I could count on their assistance during this time."